Privacy policy
Effective Date: July 2026
At Lola & Lane Boutique, we value your trust and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
When you visit our website or place an order, we may collect information including:
- Your name
- Email address
- Billing and shipping address
- Phone number (if provided)
- Purchase history
- Payment information (processed securely through Shopify and our payment providers)
- Device and browser information
- IP address
We collect only the information necessary to process your order, improve your shopping experience, and communicate with you.
How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Send order confirmations and shipping updates.
- Respond to customer service inquiries.
- Improve our website and customer experience.
- Detect fraud and maintain website security.
- Send promotional emails if you choose to join our VIP email list.
Email Marketing
If you subscribe to our VIP email list, we may send you:
- New arrivals
- Exclusive promotions
- Product launches
- Sales and special offers
You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.
Payment Security
Payments are securely processed through Shopify and its payment providers.
Lola & Lane Boutique does not store your full credit card information.
Cookies & Website Analytics
Like many online stores, we use cookies and similar technologies to:
- Remember your preferences.
- Improve website performance.
- Understand how visitors use our website.
- Personalize your shopping experience.
You can manage cookie preferences through your web browser settings.
Sharing Information
We share information only when necessary to operate our business.
This may include:
- Shopify
- Payment processors
- Shipping carriers
- Fulfillment partners (e.g., Trendsi; CJ Dropshipping)
- Email marketing providers
We do not sell your personal information.
Your Privacy Choices
You may contact us at any time to:
- Request access to your personal information.
- Request corrections to inaccurate information.
- Request deletion of your personal information where applicable by law.
- Unsubscribe from marketing emails.
Some requests may be subject to legal or operational requirements.
Data Security
We take reasonable measures to protect your personal information using industry-standard security practices.
However, no method of online transmission or electronic storage can be guaranteed to be 100% secure.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
The most current version will always be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Lola & Lane Boutique
Email: lolaandlaneboutique@gmail.com
We strive to respond within 1–2 business days.
For additional information regarding Shopify's privacy practices and your rights under applicable privacy laws, please refer to Shopify's Privacy Policy and any notices provided during checkout.